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Hakone Kowakien Ten-yu

Style: Luxurious Ryokan

Price Per Person:
¥25,000 ~ ¥50,000

Guest Rating:
 

Address (English)

1297 Nonitaira
Ashigarashimo -gun

Address (Japanese)

神奈川県足柄下郡箱根町二ノ平1297

MAP & DIRECTIONS

GUEST REVIEWS

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Welcome to Hakone Kowakien Ten-yu. This is a luxurious modern ryokan. The concept of the ryokan is the harmony of authentic Japanese hospitality and nature. You can watch the sunrise while bathing in our enormous open air onsen (hot spring) bath with panoramic views. In addition, all rooms come with their own private open-air bath. In the evening, get you will enjoy a beautifully presented delicious Japanese-Western meal. Enjoy the heavenly experience of true Japanese hospitality during your stay. Check-in time is from 15:00 to 17:00 and check-out time is before 11:00 am.

Welcome to Hakone Kowakien Ten-yu. This is a luxurious modern ryokan. The concept of the ryokan is the harmony of authentic Japanese hospitality and nature. You can watch the sunrise while bathing in our enormous open air onsen (hot spring) bath with panoramic views. In addition, all rooms come with their own private open-air bath. In the evening, get you will enjoy a beautifully presented delicious Japanese-Western meal. Enjoy the heavenly experience of true Japanese hospitality during your stay. Check-in time is from 15:00 to 17:00 and check-out time is before 11:00 am.

Facilities

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GUEST ROOMS

  • Japanese Style Room with Private Bath and Toilet
  • Japanese Style Room with Private Toilet Only
  • Non-Smoking Rooms
  • Towels

HOT SPRINGS and BATHING FACILITIES

  • Shared Outdoor Hot Spring Bath (Same Gender Only)
  • Shared Indoor Hot Spring Bath (Same Gender Only)
  • Private Hot Spring Bath in Guest Room
  • Private Outdoor Hot Spring Bath (Attached to Guest Room)
  • "Family Bath" (Privately Reserved Hot Spring Bath)
  • Mixed Outdoor Hot Spring Bath

REGULAR BATHING FACILITIES

  • Shared Outdoor Bath (Same Gender Only)
  • Shared Indoor Bath (Same Gender Only)
  • Private Outdoor Bath (Attached to Guest Room)
  • "Family Bath" (Privately Reserved Bath)
  • Mixed Outdoor Bath (Both Genders)

MEALS

  • Dinner and Breakfast Plan Available
  • Breakfast Plan Only Available
  • No Meal Plan Available

SPECIAL MEAL REQUEST

  • Special Meal Request (e.g. No Pork)
  • Vegetarian Meals (with fish)
  • Vegetarian Meals (no fish but with fish broth)
  • Western-style Breakfast

DINING ARRANGEMENTS

  • Dinner Served in Guest Room
  • Breakfast Served in Guest Room

OTHER

  • English Ability of the Ryokan Staff/Owners:
    Good English Spoken
  • Internet Connection:
    Wifi Available
  • Parking:
    Free Parking
  • Curfew Time:
    None
  • Pickup Service:
  • Single Guests:
  • Children under 12 Years allowed:
  • Pay with a Credit Card:
  • Shops and Restaurants Near Ryokan:
    N/A

GUEST REVIEWS

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Ryokan Reviews:

Great Experience

Anne

Month of Visit: May

Country Of Reviewer: Brazil

Atmosphere Rating - 5

Food Rating - 5

Staff Rating - 5

Location Rating - 4

Room Rating - 5

Me and my husband had a great experience at Ten-yu. Staffs were very friendly and helpful. The room were very confortable and clean, with a great view from the balcony. The meals were such an experience, the food is great! The ryokan offers free shuttle bus to some places in Hakone, which was helpful. The concierge offers plenty of information of the attractions and ways to get at the attractions. Differents types of teas and coffee available in the hotel lobby. I really recommend this place.

Great rooms, ok food, meh after-stay support

Christopher

Month of Visit: March

Country Of Reviewer: US

Atmosphere Rating - 5

Food Rating - 3

Staff Rating - 2

Location Rating - 4

Room Rating - 5

The hotel itself is beautiful. The beds are very comfortable and the staff is very helpful on premises. The baths aren’t particularly hot, but the facilities are wonderful, the highlight being the infinity bath that overlooks the mountains. The food was alright, I was certainly hoping for more given the price point. One of our party ordered the wine accompaniment to the dinner, and she had to ask them to be served the second 2 pairings. That said, the after stay support has left things to be desired. I had coordinated via Japan Guest Houses and had confirmed that the staff had found a pair of sunglasses we had left behind. When I tried to reach out to arrange delivery, the only answer I was able to get was “sorry, we could not find your sunglasses”. Not being able to get a straight answer out of them is annoying.

Great stay

Syed

Date of Review: April, 2018

Month of Visit: April

Country Of Reviewer:

Atmosphere Rating - 4

Food Rating - 4

Staff Rating - 5

Location Rating - 5

Room Rating - 5

The staff are helpful, the rooms are wonderful, and the onsens are beautiful. The food every night showed attention to detail. Great stay.